Secure Transactions

COOKIES

Cookies are small text files that are sent to your device when you visit a website. The cookies are then sent to the website of origin on each subsequent visit or to another website that recognizes this cookie. Cookies act as a memory on a website, allowing that website to remember your device on your next visit. Cookies can also remember your preferences, improve your user experience, and customize the ads you see according to what interests you.

For more information about cookies, including how you can view cookies set on your device and how to manage and delete them visit the website www.aboutcookies.org.

Types of Cookies

Temporary and permanent Cookies

We may use them temporarily, which are available until you close your browser. We may use permanent cookies, which are kept for a longer specific period of time.

Third party cookies

Our website may allow the installation of third party cookies that appear on our website. These third party cookies are not under our control. For further information on their use, you can visit the relevant third party website for further information. Details about possible third party cookies are presented in the table below.

Cookies used on this website

Below is a summary of the cookies used on our website.

Cookie Name  
Purpose  
Expires  

 

You can configure your browser in such a way that you are informed about the setting of cookies and you can either decide individually to accept them or as a whole, or to exclude the acceptance of cookies in certain cases. Each browser differs depending on how it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. Follow the links below depending on your browser:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies

Chrome:https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera: http://help.opera.com/Windows/10.20/en/cookies.html

Please note that the operation of our website may be limited if cookies are not accepted.

The site  https://xxlove.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as  https://xxlove.gr, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for our website to function properly and smoothly.

We use "cookies", a technology that stores data on your computer using the functionalities of your web browser, in order to collect statistics for visitors to our website (Analytics) and to display relevant ads through its network. Google and Facebook. If you do not want to use cookies you can configure your browser to prevent them from being saved. Relevant instructions can be found here disable cookies.

SECURITY
The  https://xxlove.gr recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures with the most modern and advanced methods to ensure your maximum possible security. All information related to your personal information and your transactions is secure and confidential. The security of the online store  https://xxlove.gr is achieved by the following methods:

Customer identification

The passwords used to identify you are twofold: the Password (username / email) and the personal secret code (Password), who provide you with absolute security access to your personal data every time you register them.

You have the opportunity to change your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage, you must notify us immediately, otherwise the online store  https://xxlove.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols (@ # $!) To create a password.

Controlled access (firewall)

Access to its systems  https://xxlove.gr (servers) is controlled by a firewall, which allows the use of certain services by customers / users, while prohibiting access to systems and databases with confidential data and company information.

Encryption
We first decrypt the information we receive using the same key (predefined when you start linking to the website) and then process it. Our systems send you information following the same encryption process. Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is SSL-256bit encryption.

Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. When ordering and if the user / customer has logged in with his username and personal code in our online store  https://xxlove.gr, all communication between your computer and our website is encrypted using a 256bits key. That is, every time you send information to the system, your browser first encrypts it using a 256bits key and then sends it to the system.

Confidentiality of transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to  https://xxlove.grare confidential and the  https://xxlove.gr has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided.

Some of the measures that have been taken are the following:
-Only authorized employees have access to your transaction information and only when necessary, eg the processing of your requests.

-The  https://xxlove.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
In case the https://xxlove.gr uses third parties to support its systems, ensures confidentiality. You can request any information kept about you as well as their correction in case you can document the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.

Privacy

In order to process your orders you will be asked to declare personal information that concerns you (name, surname, email address, shipping address of the products, country, prefecture, city, postal code, Mobile Phone, Landline). The personal data you declare anywhere on the pages and services of the website  https://xxlove.gr, are kept exclusively for reasons related to your transactions with us, ie the sending of your order, the communication with you via mobile-fixed telephony or SMS in order to be informed about the shipment of your products, the information via e-mail or SMS for our news and offers, the improvement of the provided services and the assurance of the operation of the respective service. Website  https://xxlove.gr is committed to protecting your privacy. We will use only information that we collect for you legally (according to Law 4624/2019 and Law 3471/2006). At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data. Your consent history tracking is maintained in your account and you can change it at any time by logging in to your account, as you can modify or delete your personal information from our system at any time. By accepting our terms of use, you consent in order for us to process your orders.

In cases where the payment is made by credit card, the number, the expiration date of the card and the three-digit security code are registered in the secure environment of Piraeus Bank and not on our website. Your credit card details are not stored in our company's storage media during the transaction but are registered directly in a secure environment of the partner Piraeus Bank that has undertaken the routing of all cards.

All card payments are processed through the Eurobank electronic payment platform and use TLS 1.2 encryption with 256-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. In any case, its employees  https://xxlove.gr who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to collaborators with  https://xxlove.grcompanies, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information is not subject to any illegal processing. At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

 

DATA COLLECTION

Each visitor can browse his website https://xxlove.gr without giving any personal information. Personal data will only be needed if someone wishes to receive our Newsletter and when ordering products. The  https://xxlove.gr is not for children and you must be at least 16 years old to use our services.

PRIVACY

The personal data, which the user declares on the website are kept in accordance with any applicable law and / or regulation. They are intended solely to ensure the operation of the respective service and the legality of the relevant transaction and may not be used by any third party.

We never sell, rent or distribute in any other way or disclose your personal information.

Data Subject Rights

The applicable law [General Regulation on the Protection of Personal Data (Regulation 2016/679)] on data protection provides extended rights to data subjects (rights of information and intervention) vis-του-vis the controller regarding the processing of your personal data. , for which we inform you below.

  • Right of access in accordance with Article 15
  • Right of correction in accordance with Article 16
  • Right of deletion ("right to be forgotten") in accordance with Article 17
  • Right to restrict processing in accordance with Article 18
  • Obligation to notify regarding the correction or deletion of personal data or the restriction of processing in accordance with Article 19
  • Right to data portability under Article 20
  • Right to withdraw consent according to article 7 par. 3
  • Right to lodge a complaint with a supervisory authority in accordance with Article 77

If, within the framework of the contract, we process your personal data, you have the right at any time to object to this processing, which will be valid for the future. If you exercise your right to object, we will stop processing the relevant data. However, we reserve the right to further processing if we prove compelling reasons for protection that outweigh your interests, fundamental rights and freedoms, or if the processing is used to pursue or defend legal claims.

 

  1. Relevant legislation

In addition to our company's business and internal IT systems, this website is designed to comply with the following national and international data protection and privacy laws:

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation (GDPR) 2018

United Kingdom Data Protection Act 1988 (DPA)

  1. Personal information collected by this site and why we collect it.

This site collects and uses personal information for the following reasons:

2.1 Traffic monitoring

Like most websites, this one uses Google Analytics (GA) and Facebook Pixel to track user interaction. We use this data to show you marketing ads for our products and to determine the number of people who use our site, to better understand how they find and use our websites and to see their path. within the site.

Although GA and Facebook record data such as location, device, web browser, and operating system, none of this information personally identifies you. GA and Facebook also record your computer's IP address, which could be used for your personal identification, but both Google and Facebook do not give us access to it. We believe that Google and Facebook are the executors of the editing.

GA uses cookies and Facebook uses Facebook Pixel, details of which can be found in Google's Google Developer Guides. Our website uses GA's analytics.js application and Facebook's Facebook Pixel.

Disabling cookies in the internet browser will prevent GA from tracking any part of your visit to pages of this website.

2.2 Contact Forms and Email Links

In case you choose to contact us using the contact form on the "Contact" page or an email link like this xxlove.greece@gmail.com, none of the data you provide will be stored on this site or transmitted / processed by any processor as defined in section 5.0. Instead, the data will be entered into an e-mail and sent to us via the SMTP (Simple Mail Transfer Protocol). SMTP servers are protected by TLS (sometimes known as SSL), which means that e-mail content is encrypted using 2-bit SHA-256 encryption before being sent over the Internet. Email content is decrypted by local computers and devices.

2.3 Electronic Newsletter

If you choose to subscribe to our newsletter, the email address you provided will be stored in our website database and will be forwarded to the mailchimp email platform that provides our email marketing services. We consider mailchimp to be the executor (see Section 5.0 below).

Your email address will remain in the mailchimp database as long as we continue to use mailchimp's services or until you explicitly request removal from the list. You can do this by using the unsubscribe links contained in any of the email newsletters we send you, as well as any newsletters you receive from us. This way you can delete yourself from our list whenever you want.

While your email address remains in the mailchimp's database of email marketing services, you will receive emails from us.

3.0 How we store your personal information

If you decide to buy one of the products that are on our website, your details (name, surname, email address, shipping address of the product, country, county, city, postal code, mobile phone, landline phone) are stored in our database in order to to send you your order. In the same way stored in our database and your order. If you wish to delete - modify your personal data you must log in to your account and delete - modify your details or let us know by email at  xxlove.greece@gmail.com so that we can delete them. When registering a new user, the following information is collected: Name, Surname, company name, Activity, Address, Postal Code, City-Region, Country, Telephone, Fax, E-mail address.
The online store xxlove.gr keeps the personal data as long as the Customer is active, and in case of inactivity and non-transaction with our store they are kept for a period of 3 years. Xxlove.gr does not disclose to any third party any personal data of its customers / users of its website without their prior explicit consent. Xxlove.gr will disclose the Email address of a Customer or other personal data for advertising or other purposes of promotion and / or communication on facebook and google only after his explicit consent.

4.0 About the server of this site

All traffic (file transfer) between this site and your browser is encrypted via HTTPS.

5.0 The editors we work with

We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected and all comply with the legislation set out in Section 2. The third parties comply with EU-US Privacy Policy and are as follows:

Google (Privacy Policy)
Facebook (Privacy Policy)
Mailchimp (Privacy Policy)

6.0 Data breaches

We will report any illegal data breach on this site within 72 hours of the breach if it is obvious that the personal data stored in an identifiable format has been stolen.

7.0 Processor

Webmaster https://xxlove.gr IOANNA NIKOLOPOULOU of ATHANASIOU, based at EL. ALAMEIN 36, NEA IONIA Attica, tel. 21 1409 8127

8.0 Data Protection Officer

Our company has no obligation to appoint a Data Protection Officer, according to the Regulations.

9.0 Changes to our privacy policy

This privacy policy may change from time to time depending on legislation or industry developments. We will not explicitly notify our customers or users of the site of these changes. Instead, we encourage you to periodically check this page for any policy changes.

The personal data that is declared will never be sold or made available to any other third party or organization unless required to prevent or detect fraud.

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