Defective products
If the product sent to you is defective you can contact via email at returns@xxlove.gr or by phone Monday-Friday 09: 00-19: 00 at 211- 4098127 or 211-4111545 and report to our partners the problem that occurred and they are always available to help you.
All products they carry obvious construction defect will be replaced or reimbursed immediately, with the cost of return being borne entirely by our company. The cost of resending the item to be replaced is borne entirely by our company.
Any other kind of defect that arises from the customer and not from the company is borne by the customer and not the company.
Commitment / reservation of the product
Company policy does not allow commitment / reservation of products, both in our online store and in the physical store of the company.
Gift Card
The gift card can only be used in the eshop.
The Gift Card or Credit Notes cannot be exchanged for cash.
Limited liability
The company is not responsible for the loss, theft, destruction or unauthorized use of the Gift Card or credit balance.
Price lists & price changes
All price lists on our website are updated immediately in case of price changes and for this reason they are "stronger" than any other price. There may be changes in product prices without prior notice to the public.
These price lists, as the most up-to-date, are the final prices regardless of the information you may have received in the past from an informative newsletter.
In the event of a change in the price of an item while your order is pending, the new price will not be adjusted to your order.
Any exclusions from the kilos you will be informed about any extra charges from the competent department